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Subscription & Billing Policy

  • This policy governs subscription-based services offered by Neel Teck Innovations Pvt Ltd.
1. Overview of Our Subscription Model
  • • NFC Cards
  • • Smart SOS Products
  • • Digital Profile Hosting
  • • AI Review Management Systems
  • • IT & Software Services
  • • Certain products require ongoing subscription or renewal payments to maintain active digital functionality.
2. First-Time Purchase Charges
  • • Hardware cost
  • • Customization & printing
  • • Setup & configuration charges
  • • Profile activation
  • • Platform integration
  • • Applicable taxes
  • • Initial purchase may be higher than renewal pricing.
3. Renewal Charges
  • • Renewal fees apply to maintain digital services.
  • • Pricing varies depending on product type.
  • • Pricing displayed at time of purchase.
  • • Customers must review renewal pricing before renewal.
4. Lifetime Free Products
  • • Certain products may be offered with lifetime free access.
  • • Company reserves right to introduce subscription in future.
  • • Existing customers may be notified in advance.
  • • Continued usage may require acceptance of new terms.
5. Auto-Renewal
  • • Services may automatically renew.
  • • Charged via saved payment method.
  • • Customers may disable auto-renewal before renewal date.
6. Manual Renewal
  • • Service may expire if not renewed.
  • • Digital access or NFC functionality may deactivate.
7. Price Changes
  • • Company may modify pricing anytime.
  • • Will not affect active paid period.
  • • Applies to future renewals only.
8. Failed Payments
  • • Service may be temporarily suspended.
  • • Reactivation requires payment clearance.
  • • Reactivation fees may apply.
9. Cancellation Policy
  • • Cancel before next billing cycle.
  • • No refund for current active period.
10. Refunds on Subscription
  • • Non-refundable once billing cycle starts.
  • • Non-refundable after activation.
  • • Non-refundable after renewal processing.
11. International Customers
  • • Currency conversion fees may apply.
  • • International transaction charges non-refundable.
  • • Local VAT or taxes may apply.
12. Dispute & Chargeback Protection
  • • Unauthorized chargebacks may lead to suspension.
  • • Permanent account restriction possible.
  • • Legal recovery actions where applicable.