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Subscription & Billing Policy

Policy Overview

This policy governs subscription-based services offered by NeelTeck Innovations Pvt Ltd.

1. Overview of Our Subscription Model
  • NFC Cards
  • Smart SOS Products
  • Digital Profile Hosting
  • AI Review Management Systems
  • IT & Software Services

Certain products require ongoing subscription or renewal payments to maintain active digital functionality.

2. First-Time Purchase Charges
  • Hardware cost
  • Customization & printing
  • Setup & configuration charges
  • Profile activation
  • Platform integration
  • Applicable taxes

Initial purchase may be higher than renewal pricing.

3. Renewal Charges
  • Renewal fees apply to maintain digital services.
  • Pricing varies depending on product type.
  • Pricing displayed at time of purchase.
  • Customers must review renewal pricing before renewal.
4. Lifetime Free Products
  • Certain products may be offered with lifetime free access.
  • Company reserves right to introduce subscription in future.
  • Existing customers may be notified in advance.
  • Continued usage may require acceptance of new terms.
5. Auto-Renewal
  • Services may automatically renew.
  • Charged via saved payment method.
  • Customers may disable auto-renewal before renewal date.
6. Manual Renewal
  • Service may expire if not renewed.
  • Digital access or NFC functionality may deactivate.
7. Price Changes
  • Company may modify pricing anytime.
  • Will not affect active paid period.
  • Applies to future renewals only.
8. Failed Payments
  • Service may be temporarily suspended.
  • Reactivation requires payment clearance.
  • Reactivation fees may apply.
9. Cancellation Policy
  • Cancel before next billing cycle.
  • No refund for current active period.
10. Refunds on Subscription
  • Non-refundable once billing cycle starts.
  • Non-refundable after activation.
  • Non-refundable after renewal processing.
11. International Customers
  • Currency conversion fees may apply.
  • International transaction charges non-refundable.
  • Local VAT or taxes may apply.
12. Dispute & Chargeback Protection
  • Unauthorized chargebacks may lead to suspension.
  • Permanent account restriction possible.
  • Legal recovery actions where applicable.