This Shipping & Delivery Policy applies to all orders placed with NeelTeck Innovations Pvt. Ltd. through our website, online platform, or offline sales channels.

We are committed to delivering high-quality NFC products and digital networking solutions efficiently across India and worldwide.

• All customized NFC product orders begin processing after receipt of advance payment and final design approval (if applicable).
• Orders are typically processed within 1 - 2 business days after confirmation.
• Orders placed on weekends or public holidays are processed on the next working day.
• Production timelines may vary depending on customization requirements.

Production of customized products begins after an advance payment is received.

Product dispatch is completed only after the full order amount has been received.

Once the product is finalized, the customer will be notified to complete the remaining payment (if any).

If the balance payment is not completed within 7 calendar days after notification, the Company reserves the right to:

• Cancel the order
• Forfeit the advance payment
• Release the production allocation

A final reminder email providing a 24-hour notice will be sent before cancellation.

• Across All States in India
• Internationally to customers worldwide

Our goal is to support smart, paperless networking on a global scale.

India - Free Shipping – Estimated Delivery Time: 5-7 Working Days

Delivery timelines may vary slightly depending on the destination city and courier partner network.

International Shipping – Estimated Delivery Time: 5-10 Working Days (varies by country)

Timelines depend on customs clearance, destination regulations, and courier efficiency.

All delivery timelines are estimated and not guaranteed.

• India: Free standard shipping on all eligible orders.
• International Orders: Shipping charges are calculated at checkout based on destination, package weight, and courier service.

International shipments may be subject to import duties, customs charges, and local taxes.

These charges are determined by the destination country and are the responsibility of the customer.

NeelTeck Innovations Pvt. Ltd. is not responsible for customs-related delays or additional charges.

A tracking link will be shared via email or SMS once the order is dispatched.

Customers can track shipment status directly through the courier partner’s tracking system.

Delays may occur due to courier service disruptions, weather conditions, public holidays, customs clearance procedures, or unforeseen logistical circumstances.

We are not liable for delays caused by third-party courier services but will provide assistance in tracking and resolving shipment issues.

If your package is lost in transit, delivered in damaged condition, or marked delivered but not received, please notify us within 48 hours of a delivery status update.

We will initiate an investigation with the courier partner and provide an appropriate resolution, which may include replacement where applicable.

Customers are responsible for providing accurate shipping information at the time of order.

We are not responsible for delivery failures due to incorrect or incomplete address details provided by the customer.

Email: [email protected]

Website: https://neelteck.com