This Data Protection Policy describes how Neel Teck Innovations Pvt Ltd. ("Neel Teck",
"we", "our", "us")
collects, processes, stores, and protects personal data through our website
https://neelteck.com
and our NFC-based digital products and services.
This policy is designed in compliance with:
- The Digital Personal Data Protection Act, 2023 (India)
- Applicable Information Technology laws of India
- General Data Protection Regulation (GDPR), where applicable
1. Scope of This Policy
- Website visitors
- Customers purchasing NFC products
- Users of digital profiles
- SOS device users
- AI Review system users
- Subscription and SaaS customers
- International users accessing our services
It covers all identifiable personal data processed by Neel Teck.
2. Types of Data We Collect
- Personal Identification Data: Name, Phone number, Email address, Business details,
Profile photo, Social media links
- Device & Technical Data: IP address, Browser type, Device identifiers, Log data
- Transaction Data: Payment details (via secure third-party gateways), Billing address,
Subscription status
- NFC & Digital Profile Data: Information voluntarily added to digital profiles,
Emergency contact information (SOS), Public profile sharing data
3. Data Protection Principles
- Lawfulness, Fairness & Transparency: Data is processed lawfully and transparently under
applicable laws.
- Purpose Limitation: Data is collected only for specific, legitimate purposes.
- Data Minimization: Only necessary data is collected.
- Accuracy: Steps are taken to ensure data remains accurate and updated.
- Storage Limitation: Data is retained only as long as needed for service delivery, legal
compliance, or business needs.
- Integrity & Confidentiality: Strong security controls prevent unauthorized access,
loss, or misuse.
4. How We Use Personal Data
- Activate NFC digital profiles
- Provide SOS emergency functionality
- Deliver subscription services
- Manage renewals and billing
- Improve platform functionality
- Provide customer support
- Send service-related communications
- Prevent fraud and misuse
We do not sell personal data.
5. Data Sharing & Disclosure
- With secure payment processors
- With cloud hosting providers
- With logistics partners (for order delivery)
- When legally required by authorities
- To protect legal rights and prevent fraud
All third-party vendors are contractually obligated to protect user data.
6. International Data Transfers
- Data may be transferred to India or other countries where servers/service providers are located.
- For EEA users, appropriate GDPR safeguards are implemented.
7. Security Measures
- SSL encryption
- Secure cloud infrastructure
- Firewall protection
- Encrypted data storage
- Role-based access control
- Multi-layer authentication
- Regular security audits
Our platforms use secure modern technologies including React, Python, PHP, and industry-standard encryption
protocols.
8. Data Breach Notification
- Immediate investigation of breaches
- Notify affected users without undue delay
- Inform authorities where legally required
- For GDPR jurisdictions, notification may occur within 72 hours
9. User Rights
- Access personal data
- Correct inaccurate data
- Request deletion
- Withdraw consent
- Restrict processing
- Request data portability
- Lodge complaints with regulatory authorities
Requests may be submitted via contact below.
10. Data Retention
- Active subscriptions
- Legal compliance
- Fraud prevention and dispute resolution
- Taxation/accounting purposes
Inactive accounts may be deleted after a reasonable period.
11. Children's Data
Our services are not intended for individuals under 18. We do not knowingly collect personal data from minors
without verified parental consent.
12. Policy Updates
Neel Teck reserves the right to update this Data Protection Policy periodically. Changes will be reflected
with a revised “Last Updated” date.
13. Contact Information
