PRIVACY POLICY

Effective Date: 02 March 2026

Last Updated: 02 March 2026

Welcome to NeelTeck Innovations Pvt. Ltd. (“NeelTeck”, “Company”, “we”, “our”, “us”).

This Privacy Policy explains how we collect, use, store, process, and protect your personal information when you:

• Visit our website https://neelteck.com
• Purchase our NFC products
• Use our digital profile services
• Use SOS-enabled products
• Use our AI Review management system
• Subscribe to our services

By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

1.1 Personal Information You Provide

We may collect the following information directly from you:

• Full Name
• Phone Number
• Email Address
• Business Details
• Profile Image
• Social Media Links
• Emergency Contact Information (for SOS products)
• Billing & Shipping Address

You are responsible for ensuring that the information you provide is accurate and up to date.

1.2 Automatically Collected Information

When you visit our website or use our digital services, we may automatically collect:

• IP Address
• Device Type
• Browser Type
• Operating System
• Usage Logs
• Cookies and Tracking Data

This helps us improve performance, security, and user experience.

1.3 Payment Information

Payments are processed securely via third-party payment gateways.

• We do NOT store full debit/credit card details on our servers.
• Payment processors follow industry-standard security practices.

2. HOW WE USE YOUR INFORMATION

We use collected information to:

• Activate and manage NFC digital profiles
• Enable SOS functionality
• Process orders and subscription renewals
• Deliver hosting and digital services
• Provide customer support
• Improve website functionality and security
• Send important service-related updates
• Prevent fraud and misuse
• Comply with legal obligations

We do NOT sell your personal data to third parties.

3. LEGAL BASIS FOR PROCESSING (WHERE APPLICABLE)

Depending on your jurisdiction, we may process your data based on:

• Your Consent
• Contract Performance
• Legal Obligations
• Legitimate Business Interests

For users located in GDPR jurisdictions, processing is carried out in accordance with applicable European data protection standards.

4. SHARING OF INFORMATION

We may share your information only with trusted service providers such as:

• Payment Processors
• Cloud Hosting Providers
• Logistics & Delivery Partners
• IT & Technical Service Providers
• Legal Authorities (when required by law)

All third-party partners are required to implement appropriate data protection safeguards.

5. NFC PROFILE & PUBLIC INFORMATION

Information added to your NFC digital profile may become publicly accessible when someone scans your card.

You are solely responsible for:

• The content you choose to display
• Ensuring accuracy of information
• Obtaining consent before listing third-party data

NeelTeck does NOT verify, edit, or monitor user-uploaded profile content.

6. AI REVIEW SYSTEM DATA

If you use our AI Review management tools:

• Customer feedback data may be collected
• Automated review routing logic may process responses
• Platform integrations may occur

We do not control third-party review platforms (such as Google or others), and we do not guarantee platform-specific outcomes.

7. DATA RETENTION

We retain personal data:

• While your subscription remains active
• As required for legal, tax, or regulatory compliance
• For dispute resolution
• For fraud prevention

Inactive accounts may be deleted after a reasonable period, subject to legal obligations.

8. DATA SECURITY

We implement appropriate technical and organizational safeguards, including:

• SSL Encryption
• Secure Cloud Infrastructure
• Access Control Restrictions
• Encrypted Storage Systems
• Regular System Monitoring

However, no online system can guarantee absolute security.

9. INTERNATIONAL DATA TRANSFERS

If you access our services from outside India:

• Your data may be processed and stored in India or other jurisdictions where our service providers operate.

For European users, appropriate safeguards are applied consistent with GDPR requirements.

10. YOUR RIGHTS

Subject to applicable law, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of data
• Withdraw consent
• Restrict or object to processing
• Request data portability
• Lodge a complaint with regulatory authorities

Requests may be submitted using the contact details provided below.

11. CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal data from minors without appropriate parental or guardian consent.

12. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to improve user experience and analyze website traffic.

For detailed information, please refer to our Cookies Policy.

You may manage cookie preferences through your browser settings or consent tools where available.

13. THIRD-PARTY LINKS

Our website or NFC digital profiles may contain links to third-party platforms.

We are not responsible for:

• Their privacy practices
• Their content
• Their data handling policies

Users should independently review third-party privacy policies before engaging with such platforms.

14. POLICY UPDATES

We may update this Privacy Policy from time to time.

Updated versions will be posted on our website with a revised “Last Updated” date.

Continued use of our services constitutes acceptance of the updated policy.

15. CONTACT INFORMATION

For privacy-related inquiries, requests, or complaints:

📧 Email: [email protected]

🌐 Website: https://neelteck.com

YOUR CONSENT

By using our website, products, or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.